If you have a question about your particular recovery cost – call us at (601) 566-5648 or Request a Quote.
If you are ready to send us your media – please go to the How to start a recovery case and follow the instructions.
We will charge you $99.00 if your drive was previously opened (factory seals were broken). Drive cavity has to be purged of contaminants in a clean room environment prior to diagnostic procedures.
Shop and Compare! Our unique, Value-Added hourly model can save you hundreds! Please call 877.304.7189 for a FREE cost estimate or for complex recovery pricing such as RAID, Exchange, SQL or Litigation Support.
Free Parts: Parts for your hard drive rebuild, if necessary, are free of charge.
Free Return Media:
Your data will be returned to you on DVD, flash drive or external hard drive. Hard drives will be furnished free of charge at the discretion of DERA BOR Data Recovery. Please note that drives furnished by DERA BOR Data Recovery are only a delivery vehicle for your data.
Emergency Recovery:
We understand that time can be an issue and we do offer a Critical Response Recovery Service. Critical Response Recovery is defined as a recovery conducted after normal business hours wherein resources must be scheduled and administered in the timeliest manner possible. For after hour emergencies please call (601) 566-5648. Normal business hours are from 8am-5pm CST Monday through Friday. Critical Response Recoveries will be quoted by the job. For more information visit our Emergency page.
Return shipping is free for all completed standard recoveries. Return shipping is free for all completed, standard service recoveries anywhere in the continental US. This does not include international or Saturday deliveries or for declined or no-quoted projects.