Type in, print, sign and send it to us with your media. Please provide as much detail as possible, so the results of the diagnostic evaluation are more accurate.

Electronic storage media can be critically damaged by static electricity, shock, and other factors. For proper handling of your media, wrap it in an anti-static bag or foil and pack it with foam or bubble wrap. Please do not to include USB cables, power supplies or any other accessories.

We recommend shipping your drives via certified mail or with a carrier that provides a tracking number. For your convenience, here is a Address Label that you can print and attach to your package.